Frequently Asked Questions

Everything you need to know about your iHealth Labs fashion experience.

How long does shipping take for my order?

Standard domestic shipping typically takes 3-5 business days, while international orders may take 7-14 business days depending on the destination.

What is your return policy?

We offer a 30-day return window for all unworn and unwashed apparel with original tags attached. Return shipping is free for all domestic exchanges.

How do I know which size to choose?

Each product page features a detailed size guide. We recommend measuring a similar garment you own to compare with our specifications for the perfect fit.

What payment methods do you accept?

We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital wallets like PayPal, Apple Pay, and Google Pay.

Are your garments sustainably sourced?

Yes, iHealth Labs is committed to ethical fashion. We use organic cotton and recycled materials in 80% of our collections to reduce our environmental footprint.

Can I track my order in real-time?

Once your order ships, you will receive an email with a tracking number and a link to monitor your package's journey directly from our warehouse to your door.